1. Introduction

At Kadac.ai, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
If you are located in the European Economic Area (EEA), this policy also explains your rights under the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect two types of information:

a. Personal Information

This includes:

• Name
• Email address
• Company/organization (if provided)
• Any other details you submit via forms or communications

b. Non-Personal Information

This includes:

• Browser type and version
• IP address
• Pages visited and session duration
• Referral URLs
• Cookies and tracking data

3. How We Use Your Information

We use the information we collect to:

• Operate and improve our website
• Respond to inquiries and requests
• Send updates, newsletters, and promotional materials (only with consent)
• Analyze usage and optimize content
• Comply with legal obligations

4. Legal Bases for Processing (EU/EEA Users)

If you are in the EEA, we process your personal data under the following lawful bases:

• Consent – for email sign-ups, cookies, etc.
• Contractual necessity – to fulfil services or respond to inquiries
• Legal obligation – to comply with regulations
• Legitimate interests – such as improving our website and services

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance user experience
• Track website analytics via services like Google Analytics

When you visit our site, you will be presented with a cookie consent banner. You can choose which cookies to accept or reject.

You can also control cookies through your browser settings.

6. Sharing of Information

We do not sell or rent your personal data. We may share your data with:

• Service providers (e.g., web hosts, analytics platforms) under strict data processing agreements
• Law enforcement or regulators, if required by law
• International partners, with adequate safeguards for cross-border data transfer

7. International Data Transfers

If we transfer data outside the EEA (e.g., to servers in the US), we ensure your data is protected using:

• Standard Contractual Clauses (SCCs)
• Other approved mechanisms to ensure data security

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by applicable law. Non-personal or anonymized data may be retained indefinitely for analytics and research purposes.

We do not have access to any log data collected from the client’s environment. All data stored in GCP services, such as Compute Engine disks and Cloud Storage, is automatically encrypted at rest using AES-256 encryption. Data in transit is encrypted using TLS version 1.2 or higher to ensure secure communication.

The storage and deletion of client data follow the organization’s Archival Retention Policy, which includes:

• Live data retention for up to 10 days,
• Archival data retention for up to 180 days, and
• Automatic deletion of data after 180 days.

Retention periods can be customized based on the client’s specific compliance or regulatory requirements.

9. Your Data Protection Rights (EU/EEA)

If you are located in the EEA, you have the right to:

• Access your personal data
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Restrict processing of your data
• Object to processing based on legitimate interest
• Withdraw consent at any time
• Data portability, where applicable

To exercise your rights, please contact us at privacy@kadac.ai.

We will respond to your request within 30 days, or sooner if required by law.

10. Data Security

We use industry-standard security measures to protect your data, including encryption, secure servers, and access controls.

11. Children’s Privacy

Kadac.ai does not knowingly collect or solicit data from children under the age of 14. If we learn we’ve collected such data, we will delete it immediately.

12. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the “Effective Date” above. Continued use of the website after changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, contact us at:

Email: info@kadac.ai
Website: https://kadac.ai

Welcome to Kadac.ai ("we," "us," or "our"). These Terms of Use ("Terms") govern your use of our website, services, tools, and any content provided through Kadac.ai (collectively, the "Service").

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.

1. Use of the Service

You agree to use the Service only for lawful purposes and in compliance with all applicable laws. You must not:

• Use the Service in any way that may damage, disable, or impair our website or interfere with any other user's access
• Attempt to gain unauthorized access to any part of the Service or its systems
• Use the Service for any fraudulent, harmful, or illegal activity

2. User Accounts (If Applicable)

Some features of Kadac.ai may require account registration. If you create an account:

• You must provide accurate, complete, and current information
• You are responsible for maintaining the confidentiality of your login credentials
• You are responsible for all activity that occurs under your account

We reserve the right to suspend or terminate accounts at our discretion, particularly in cases of misuse or violation of these Terms.

3. Intellectual Property

All content on Kadac.ai, including but not limited to text, graphics, logos, icons, software, and design, is the intellectual property of Wowizer.ai or its content suppliers and is protected by copyright, trademark, and other laws.

You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

4. Third-Party Links and Services

Our website may contain links to third-party websites or services that we do not own or control.

We are not responsible for the content, policies, or practices of any third-party sites or services.

5. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied.

We do not guarantee that:

• The Service will be uninterrupted, secure, or error-free
• Any data, content, or material you obtain will be accurate or reliable
• Any errors will be corrected

Your use of the Service is at your own risk.

6. Limitation of Liability

To the fullest extent permitted by law, Kadac.ai and its affiliates, employees, agents, or partners shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Any loss of profits, revenue, data, or goodwill
• Any damages arising from your access to or use of the Service

This limitation applies regardless of the legal theory and even if we were advised of the possibility of such damages.

7. Indemnification

You agree to defend, indemnify, and hold harmless Kadac.ai and its affiliates from any claims, damages, liabilities, or expenses (including legal fees) arising out of:

• Your use of the Service
• Your violation of these Terms
• Your violation of any third-party rights

8. Termination

We reserve the right to terminate or suspend your access to the Service, without prior notice or liability, for any reason, including breach of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Mumbai, India, without regard to its conflict of law principles.

10. Changes to These Terms

We may update these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of the Service after changes means you accept the revised Terms.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: info@kadac.ai
Website: https://kadac.ai

To ensure secure access to the Vendor Portal, all vendor users must comply with the following password requirements:

1. Password Creation Rules

• Minimum 8 characters
• Must contain at least:
  • One uppercase letter (A–Z)
  • One lowercase letter (a–z)
  • One numeric digit (0–9)
  • One special character (e.g., @ # $ % & * !)

2. Password Restrictions

• Password must not include:
  • Vendor name, user ID, email ID, or company name
  • Common or easily guessable passwords (e.g., password, welcome123, vendor@123)
• Password reuse is not allowed for the last 5 passwords

3. Password Validity

• Passwords must be changed every 90 days
• System will prompt users before password expiry

4. Login Attempt Controls

• Account will be temporarily locked after 5 unsuccessful login attempts
• Locked accounts can be unlocked:
  • Automatically after a cooling period (e.g., 30 minutes), or
  • By contacting the Vendor Portal Administrator

5. First Login & Reset

• On first login, vendors must change the system-generated password
• Password reset is permitted only through:
  • Registered email ID and OTP verification

6. Security & Storage

• Passwords are stored using industry-standard encryption and hashing
• Plain-text passwords are never stored or shared
• All access is logged for audit and compliance purposes

7. User Responsibility

• Vendors are responsible for maintaining password confidentiality
• Sharing of credentials is strictly prohibited
• Any suspected compromise must be reported immediately to the Company